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What our customers are saying

Brisbane Appliance Sales4.9
Based on 520 reviews
The service was very good. Fast efficient and thorough.
the product was great
The staff here are knowledgeable and helpful and ask very inciteful questions to determine exactly what you need so they can offer the best advice for your individual needs. The service is friendly and patient. The range of models is up to date as is their knowledge of all appliances and new technologies. I would definitely recommend Brisbane Appliance Sales.
I recently purchased a rangehood and cooktop from Brisbane Appliance Sales and had a great experience. The staff were friendly and very helpful both during the purchase and at pickup. They were also happy to hold my items until I was ready to start my renovations, which I really appreciated. Pickup was quick and easy. Highly recommend!
We made a number of purchases with Jason and the team and were keen to support a local, family owned business. They were exceptional in sourcing great deals, responding to our queries, and offering to follow up with suppliers. Thank you again, Jason and team!
Bought an oven for a great price. When it was delayed (outside their control), communication was very good. I would highly recommend them.
We have been dealing with BAS for many years. They are very helpful and their product knowledge is exceptional. We won't go anywhere else. It's our one-stop-shop.
Easy ordering process and very speedy service. Highly recommend.
amazing experience, Jason was very helpfull.
Delivery was prompt.
Would recommend highly.
Esther
Daniel was very helpful in finding the right fit for our kitchen sink, we will be back as we are definitely happy to support a local business!
Shawn was super helpful and very informative. Really appreciated the time he spent helping me work through options.
I got a great deal on my new kitchen appliances from BAS, I would recommend them to anyone needing some flash new gear at a decent price.
Great service and pricing, very helpful and quick at booking in delivery date.
Very helpful staff and great range of appliances. I purchased a non-plumbed 4 door fridge during the Black Friday sales and they allowed me to delay delivery whilst my kitchen was being renovated. I later discovered after the cabinets were dismantled that there was a tap in the wall which allowed connection for a plumbed fridge. Brisbane Appliance Sales were very accommodating and allowed me to change my purchase to a plumbed water and ice making french door fridge which was what I've always wanted. My kitchen renovation dragged on longer than expected and the store were so kind to store the fridge in their warehouse for 4 months. Will definitely shop here again for future appliances.
Great advice and assistance, thank you!
Great service. I needed to order replacement filters for my kitchen tap. Friendly service and the order was efficiently fulfilled for pick up. Thanks!
Very good communication given the availability of my wine fridge was delayed.
Deep product knowledge, attentiion to detail, frank, objective advice. In short, "efficiency with a minimum of fuss". The price is OK too.
Good customer experience and communication
Informative website, with even better customer service. Ordered a dishwasher on sale with no stock. They locked in the price with small deposit. No other store would offer such %deposit to secure future item. Paperwork on point. Communication excellent. Helped load on ute. Thankyou.
Amazing service. What I ordered was on back order they gave me updates and promptly delivered it when it was in. GTG
Recently bought a bar fridge and then a dryer from BAS via their online shop. I called the store for advice and they were very helpful and not at all pushy and then when I ordered online they called me same day to confirm order and advise delivery, Very good service, items delivered very quickly with very good communication and everyone we dealt with was so professional and nice to deal with... a breath of fresh air in todays online buying world where customer service is a dying skill. Thank you BAS team.
Brisbane Appliance Shop was extremely helpful and provide clear support and guidance in procuring the best product option.
Great service and attention to detail
I have not bought a single thing from Brisbane Appliance Sales, but they have stuck by me for over a year with TRULY EXCEPTIONAL customer service from a Sales Consultant named Ty Southwick. I'm building a house and there has never been any pressure to buy but instead phone calls and emails filled with useful information to help my decision making. If you are looking for appliances PLEASE go and ask for Ty Southwick - you will not be disappointed in the old school actual customer service offered !
Bingo Bango these are the best that I have dealt wiith in Brisbane. So helpful and they truly care about you as a customer. A Massive thank you to all at Brisbane Appliance sales, you all truly Rock.
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