I have not bought a single thing from Brisbane Appliance Sales, but they have stuck by me for over a year with TRULY EXCEPTIONAL customer service from a Sales Consultant named Ty Southwick. I'm building a house and there has never been any pressure to buy but instead phone calls and emails filled with useful information to help my decision making. If you are looking for appliances PLEASE go and ask for Ty Southwick - you will not be disappointed in the old school actual customer service offered !

Bingo Bango these are the best that I have dealt wiith in Brisbane. So helpful and they truly care about you as a customer. A Massive thank you to all at Brisbane Appliance sales, you all truly Rock.

I am a landlord from a great distance so needed new appliances to be delivered without problems. They will always be on my call list into the future

We are pleased to recommend Brisbane Appliance Sales, having recently used them for a kitchen renovation.
Martin Hames provided us with exceptional and highly professional service from planning to completion.
Martin's excellent product knowledge, industry contacts, reliable communication and problem-solving skills underpin his commitment to customer satisfaction. He far exceeded other businesses in delivering competitive pricing and value for money.
We also appreciated the support of Yvette Fox who coordinated delivery and installation. Like Martin, Yvette was always cheerful, patient and willing to work with competing and changing schedules at the busy end of the renovation process. Her delivery teams were also friendly, helpful and reliable.
In all, it has been an absolute pleasure to do business with BAS.

We completed a small kitchen renovation about a year ago, replacing the stove, benchtop, sink, taps, cupboards and oven. Everything went smoothly except for the oven — our cabinet space did not fit the standard Australian sizes (60 cm or 90 cm), which made finding a suitable model extremely difficult. As a result, we were unfortunately without an oven for almost a year.

We contacted several major retailers including Harvey Norman and TheGoodGuys, but they were not able to provide a practical solution for our measurements. Most options suggested were either unsuitable or extremely expensive.

Through our neighbour’s recommendation, we reached out to Brisbane Appliance with the exact dimensions of our oven space. Their team responded quickly and efficiently, and within a short time they identified a model that fit perfectly. The pricing was also very competitive — significantly better than what we had been quoted elsewhere.

We were especially pleased to purchase a high-quality Bosch oven at a very reasonable price, whereas other retailers had suggested options around AUD $5,500 to $6,500 that still did not meet our size requirements.

Another highlight was the delivery — it was arranged very quickly, allowing us to finally complete our kitchen after a long wait.

Overall, we are extremely happy with the service, product knowledge, fast delivery, and value for money provided by Brisbane Appliance. Highly recommended for anyone looking for tailored solutions rather than standard off-the-shelf options.

Brisbane Appliance Sales were very accomodating. Thumbs up to their sales agent Ty who was very friendly and helpful on the phone. Sale was actioned immediately with follow up email confirmation and receipt of purchase. Excellent service, thanks for a smooth transaction.

I placed an order over the phone for a new fridge, as I already had an idea on what model I wanted. Ty was very helpful and informative, and gave me the confidence that I was making the right decision. There was a minor hiccup with delivery but the team and Ty went above and beyond to help sort things out, for which I am very grateful. Overall, a great experience with BAS and would highly recommend this local business.

Salesperson was very patient, easily answered my questions without hesitation and ensured I was satisfied with the final deal. Staff followed up with communication on my order and the timeframe for delivery. On the day of delivery, the team advised of the approximate time for delivery and were very careful, considerate and patient fitting my new fridge into a rather 'tight spot'.
I would and do have no hesitation in recommending this company to others.
Thank you, Brisbane Appliance Sales

We bought a washing machine online, and the entire process from ordering to same-week delivery was seamless. The customer service was professional and courteous. I will definitely return for future appliance needs!

I ordered a new washing machine from Brisbane Appliance Sales. They had the machine I was looking for at a very good price. I ordered it online and it was delivered to me. I am very happy with their service and my new washing machine.