We completed a small kitchen renovation about a year ago, replacing the stove, benchtop, sink, taps, cupboards and oven. Everything went smoothly except for the oven — our cabinet space did not fit the standard Australian sizes (60 cm or 90 cm), which made finding a suitable model extremely difficult. As a result, we were unfortunately without an oven for almost a year.

We contacted several major retailers including Harvey Norman and TheGoodGuys, but they were not able to provide a practical solution for our measurements. Most options suggested were either unsuitable or extremely expensive.

Through our neighbour’s recommendation, we reached out to Brisbane Appliance with the exact dimensions of our oven space. Their team responded quickly and efficiently, and within a short time they identified a model that fit perfectly. The pricing was also very competitive — significantly better than what we had been quoted elsewhere.

We were especially pleased to purchase a high-quality Bosch oven at a very reasonable price, whereas other retailers had suggested options around AUD $5,500 to $6,500 that still did not meet our size requirements.

Another highlight was the delivery — it was arranged very quickly, allowing us to finally complete our kitchen after a long wait.

Overall, we are extremely happy with the service, product knowledge, fast delivery, and value for money provided by Brisbane Appliance. Highly recommended for anyone looking for tailored solutions rather than standard off-the-shelf options.

Brisbane Appliance Sales were very accomodating. Thumbs up to their sales agent Ty who was very friendly and helpful on the phone. Sale was actioned immediately with follow up email confirmation and receipt of purchase. Excellent service, thanks for a smooth transaction.

I placed an order over the phone for a new fridge, as I already had an idea on what model I wanted. Ty was very helpful and informative, and gave me the confidence that I was making the right decision. There was a minor hiccup with delivery but the team and Ty went above and beyond to help sort things out, for which I am very grateful. Overall, a great experience with BAS and would highly recommend this local business.

Salesperson was very patient, easily answered my questions without hesitation and ensured I was satisfied with the final deal. Staff followed up with communication on my order and the timeframe for delivery. On the day of delivery, the team advised of the approximate time for delivery and were very careful, considerate and patient fitting my new fridge into a rather 'tight spot'.
I would and do have no hesitation in recommending this company to others.
Thank you, Brisbane Appliance Sales

We bought a washing machine online, and the entire process from ordering to same-week delivery was seamless. The customer service was professional and courteous. I will definitely return for future appliance needs!

I ordered a new washing machine from Brisbane Appliance Sales. They had the machine I was looking for at a very good price. I ordered it online and it was delivered to me. I am very happy with their service and my new washing machine.

I was extremely happy to stumble across BAS and can highly recommend. We went to the usual Harvey Norman, Good Guys etc and picked the fridge we liked, but then googled it to see if we could find it cheaper and that's when we found BAS with the fridge we wanted but over $400 cheaper than all of the other stores. I thought it might be too good to be true but phoned and spoke to Shawn who was excellent. Communication was perfect, our new fridge was delivered within the timeframe promised, and our old fridge also taken away. Thank you Shawn and the team.

I had a great experience with Brisbane Appliance Sales. All my interactions were over the phone. Shawn was really helpful and made the purchase of my dishwasher so easy. I chose to pick up our dishwasher and Yvette was awesome. She even helped us with the disposal of our old appliance! Would definitely shop with these guys again.

Great business to buy appliances from. Family owned and run, with good communication keeping us up to date, with progress of delivery. Quick delivery. Good price, when I compared with other businesses. Will buy again from BAS. Thank you

Daniel and Ty have been amazing to work with in deciding on, and ordering a suite of new kitchen appliances, they've been insightful, responsive and overall a pleasure to work with, especially with navigating supplier delays and finding alternative options. Highly recommend.